Privacy Policy

Your privacy is important to us. This Privacy Policy outlines the types of information we collect and how we use and protect that information.

Data Collection

Optional Gmail Data

We collect the following data only if you choose to use the web trader feature:

• Name
• Email Address

This data is used to keep track of trades and usage.

Discord Bot (HexDex)

When you use our Discord bot, HexDex, we collect and process the following information:

• Discord User ID
• Discord Username
• Server (Guild) information where the bot is used
• Command usage and interaction data
• Trade requests and history

If you choose to link your Discord account with your GenPKM account, we additionally collect:

• Email association between your Discord ID and GenPKM account
• Verification status
• Membership type and status

Cookies

We use cookies to enhance your experience on our site. The cookies we use store session information such as:

• Language preference
• Theme preference

Cookies are stored for 30 days before they are cleared automatically.

Data Usage

The primary purposes for using the collected data are:

• To provide and improve the web trader feature.
• To ensure a personalized user experience through session preferences.
• To operate the HexDex Discord bot and deliver its services, including Pokémon creation, trading, and cloning.
• To verify premium membership status for Discord users.
• To enforce rate limits for free-tier users of the Discord bot.
• To maintain trade records and usage statistics.
• To improve our services based on usage patterns.

We do not share user data with third parties unless required by law.

Data Retention

We retain Discord bot data for the following purposes and periods:

• Account linking information: Stored for as long as you maintain your linked accounts
• Trade history: Stored for up to 1 year for service improvement and troubleshooting
• Command usage data: Stored for up to 6 months

You may request deletion of your data at any time (see User Rights).

Data Security

All collected information is securely stored in our database. We implement various security measures, including encryption and regular security audits, to ensure the safety of your data.

User Rights

Users have the right to:

• Request access to their data.
• Request corrections or deletions of their data.
• Opt out of data collection at any time by discontinuing the use of the web trader feature or Discord bot.
• Unlink your Discord account from your GenPKM account.

Discord-Specific Privacy Information

Our Discord bot (HexDex) operates within Discord's platform and is subject to Discord's Privacy Policy. Please note:

• We only access data needed to provide our bot services.
• Direct messages sent to our bot are stored for service delivery and troubleshooting.
• You can remove the bot from servers you manage at any time.
• To completely opt out of data collection, simply stop using the bot's commands.

Contact Information

If you have any privacy-related concerns, please contact us at [email protected].

Changes to the Privacy Policy

We will notify users of any changes to this Privacy Policy. We encourage you to periodically review this policy for updates.

Last updated: May 16, 2025

By using our site or Discord bot, you agree to the terms of this Privacy Policy. If you have any questions, please do not hesitate to contact us.